Brianne's amazing skill at relationship building, process optimization and mentoring had a crucial role in creating a best-of-class customer experience team. I am very impressed by her ability to train customers to get the best of our platform, while establishing trust and a strong rapport. Brianne also mentored new team members, designed and implemented new processes, and interfaced with the engineering team to work on product improvements based on feedback she gleaned from customers.

Brianne is an exceptional operator and manager, who made a significant impact on our customer pipeline and metrics while at Science Exchange. Her strong empathy for customers made her uniquely gifted in understanding and identifying product painpoints - no one understood our customer pipeline better. Her pro-activeness and strong diligence contributed to an amazing work ethic - building lasting frameworks such as customer advisory boards and CRM optimizations. Her empathy, diligence, and resilience make for an amazing accounts and customer manager.

Brianne is an amazing asset to any team. Her customer experience, business intelligence, leadership and project/program management allow her to make a huge impact in any business. I have watched her work with key players from different areas of the business to ensure customer success and retention. She is able to seamlessly transition from business level to technical conversations, a skill few have, all while ensuring the happiness of her own team and advocating for their success.

Brianne is one of a kind. She always had great perspective across the whole organization and was excellent at prioritizing and pushing for what was important. Brianne had an absolute knack for finding creative workarounds for problems to keep things moving and she was always a star under pressure. She is so personable that customers couldn't help but forge strong and lasting relationships with her.